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National Health Quest (NHQ) values this opportunity to present this informative Website to our Clients, Potential Clients, the Healthcare Cost Containment Community, and the General Public with our sincere hope that it will be used to further understand NHQ's Mission and the "Integrity of our Service".

NHQ is a national best-in-class provider of negotiated out-of-network prompt payment services. NHQ's proven ability to reduce medical loss dollars can be seamlessly integrated into your current medical bill review platform, further enhancing the industry's leading healthcare cost containment solution. Thus, fulfilling our commitment to reducing healthcare cost at every point in the Healthcare System, while eliminating litigation and wasted resources.

According to J.L. Fersch, Jr., President & Founder of National Health Quest, "NHQ is honored to partner with the nation's most prestigious major Insurance Carriers, Employers, Self-insured Employer Groups, TPA's, Consultants, and Brokers who want to reduce the cost of their medical claims. Since 1991, NHQ has pioneered, developed, and continues to specialize in Non-network PPO/HMO Alternatives, Auto Pay Programs (our "out-of-network-network") and zero PPO (or insufficient savings) provider prompt payment negotiations for Workers' Compensation, Auto, and Group Medical Bills. When combined with our strategic business partnerships and seamless services, NHQ produces results that are second to none."

ABOUT NHQ

National Health Quest, Inc. (NHQ), a division of Mitchell, is a national best-in-class provider of negotiated out-of-network prompt payment services. Since 1991, the Redondo Beach, California based company has been offering customized payment negotiation services for the workers' compensation, auto, and group markets to major national insurance carriers, employers, self-insured employers groups, TPA's, consultants, and brokers.

NHQ continues to distinguish ourselves by adding value without jeopardizing the quality of healthcare through our customized prompt payment negotiation services for the Workers' Compensation, Auto, and Group Markets. By utilizing a combination of programs and methodologies our clients have been able to show profitability, while not jeopardizing quality assurance; thus allowing them to keep the rising cost of premiums at a lower rate than inflation. By doing so, our clients remain competitive with their peers during these challenging times.

NHQ is known for obtaining 100% Signed Agreements ~ No Litigation. By maintaining and enforcing our long time policy of obtaining signed final documents on every NHQ settlement, we eliminate costly litigations and wasted resources. Because of our assertive Quality Assurance measures and our prompt responsiveness, history has shown that inquiries to problems are almost zero. Regardless, we are always responsive and cooperative in resolving these inquiries with the goal to maintain the discount for our client and preserve a positive relationship with the provider. When all of this is taken into account, our Clients, Providers, and NHQ achieve a positive result in the bottom-line and improved cash flow. By doing so, we are able to keep our fees down and this allows NHQ to provide increased savings to our clients.

NHQ has spent a tremendous amount of time and resources to staff a Provider Outreach Program to develop an enduring relationship with providers throughout the United States. After extensive Provider input and suggestions, our NHQ Auto Pay Program (out-of-network-network) was established. The team's responsibilities are to increase the number of providers who are willing to automatically accept a discount on their bills received by NHQ regardless of client. Through this educational process, our Team has been able to make the providers more comfortable and aware of the list of prestigious national clientele that NHQ represents. They are all in agreement that our Auto Pay Program benefits to the providers' overall strategies, thus lessening some of the cash-flow burdens experienced in the past.

PERFORMANCE METRICS

The critical and fundamental problem with the Healthcare System is the rising costs, the abuse of the system, and exorbitant litigation cost. The solution is more competition, greater controls over healthcare spending, and reasonable caps on medical malpractice and workers' compensation cases. To bring down costs, we need to change the incentives that govern spending, thus National Health Quest's (NHQ) contribution to the Healthcare Cost Containment world.

NHQ is noted for unsurpassed results and offers a No Risk Guarantee: No Results ~ No Charge. We understand that the advancement of our business depends upon our success in advancing yours, so we are extremely committed to a successful outcome in each and every negotiation. While it is unrealistic to expect that 100% of the non-network provider bills can be successfully negotiated, we do reduce an amazing portion of bills we negotiate ~ and our no savings/no charge policy eliminates your risk in allowing us to try. Depending on how the bills are transmitted to NHQ and the volume of bills, certain Administrative Fees may apply. In such cases these fees are always agreed to by all parties in advance.

While NHQ considers the actual number of bills processed Confidential and Proprietary information, we can tell you that our comprehensive solution portfolio exceeds One Billion Dollars annually. NHQ successfully negotiates savings ranging from 43% to 47% of the portfolio and our success ratios by state ranges between 37% and 75%.

NHQ generates savings consistently for all of our clients with the best turnaround time in the business. We recognize how critical this is to clients since they are ultimately responsible to their clients and regulators to meet claim payment deadlines. As a result, our turnaround commitment is 24 to 72 hours (up to 3 business days) for negotiations. We turn around many negotiated discounts in 24 hours (1 business day) if those bills are under a current NHQ Auto Pay Agreement.

NHQ specializes in providing customized client services and a final product second to none. Our Client Savings Reports (CSR's) are an excellent tool in tracking and data mining results. We will be more than happy to provide a Customized Analysis upon request. This analysis can be specific to line of insurance (workers' compensation, auto, or group), facility vs. non-facility, and can be broken down by state to reflect areas for maximum savings potential.

TECHNOLOGY

What makes us Unique and Valuable?

COMPLIANCE * SECURITY * RELIABILITY * FLEXIBILITY

NHQ has learned to combine technology and stability for our clients' continuing success. Through our Information Technology (IT) abilities, we are able to bring our clients “End to End” technology and services to help define how information is gathered, stored, shared, processed, and distributed for the benefit of all organizations involved. Certified at the highest levels of network computing by major manufacturers, our IT Department is technically competent across all open system enterprise technologies.

NHQ Programs not only streamline the bill settlement process, but also ensures strict compliance with standards such as HIPAA and the Gramm-Leach-Bliley Act. Our fully secure and streamlined process saves you time, hassle, and ultimately intensify your organizations savings; thus impacting the bottom-line.

NHQ has policies and processes to assure business continuity, to manage operational risk, and to ensure regulatory compliance so that data access, transfer, and management are always secure and seamless. They are designed to continually meet compliance requirements due to their proprietary application design, technology architecture, identify and access management, as well as secure information administration.

NHQ delivers the best outcome of success for you, your organization, and your clients. Data trends captured by our programs provide higher resolution success and margins, as well as superior returns to your financial bottom-line. You see the net savings results in customized daily, monthly, quarterly, and annual Client Savings Reports (CSRs).

NEWS AND INFORMATION

NHQ Brochure

Mitchell International Announces SmartAdvisor™ Alliance with National Health Quest • San Diego, CA • February 22, 2010

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CONTACT NHQ

PRIVACY STATEMENT

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III. Email and Form Information

If a member of the general public sends National Health Quest an e-mail message or fills out a web-based form with a question or comment that contains personally identifying information, that information will only be used to respond to the request and analyze trends. Such information is not used in any way that would reveal personally identifying information to outside parties unless System Administration is legally required to do so in connection with law enforcement investigations or other legal proceedings.

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This site has security measures in place to protect from loss, misuse and alteration of the information.

Contacting National Health Quest

If there are any questions about this privacy statement, the practices of this site, or dealings with this website, contac

Administrator@NHQInc.com